As well as covering Greater Manchester transport news, one thing we want to do at Manchester Transport is cover what others are saying too. Today Omnibuses has some perspective on a recent Manchester Evening News report that GMPTE received 1400 complaints about services in 6 months.
It’s well worth a read and as one commenter there notes, “I used to have the job of processing those complaints … on average, about half those received came from just one nutter …”
I’d just like to point out that I’m not the nutter (probably!)
Unless you used to live in Chorlton and were obsessed by bus drivers smoking, no, you probably weren’t the nutter. (He actually turned up at Magnum House one day to ask why none of his complaints had been acted upon – all I could do with them was forward them to Stagecoach, who binned them – and I had to get security to escort him from the premises).
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I live in a village called Delph and the bus service here is by far the worst I have ever had the misery to use. I am on my final warning at work through bad time keeping and being on a 3 month trial period Iam also stressed to say the least. I have lived in Sweden Holland & Thailand ( which is a third world country ) and their public transport system makes GMPTE look as it is disgraceful. even making a complaint is a nightmare !!!
The 348 from Ashton under lyne to carbrook is NEVER on time, I sat there 30 mins the other day before 1 came and then 2 come at once, and I av just waited another 23 mins, people have stuff to do, and they wud be there on time if the bus drivers didn’t stop for a FAG in carbrook all the time……!!!!!
The 370 bus is NEVER on time, I get this bus as it is the fastest route for me to get to college, i usually get the 8:35am bus which may I add is NEVER ON TIME, I am still currently waiting for the bus and it is now 9:05am meaning two busses havent came. This is a disgrace and needs sorting out asap!!!!!!!
You’ll need to send complaints into Stagecoach and/or TfGM, who should hopefully look into the matter and also hopefully, sort this problem out.
Concerning the 626 and 625 GMPTE services in Wigan, on the last few sunday services, including remembrance sunday and sunday 25th of November, the midday and first 2 bus services on 25th/Nov did NOT even bother to show up, and when asked why the first two buses had not shown up, a very rude and clearly uncaring bus driver simply replied to the lady with crutches ( -who’d waited for an hour with me for the same bus) ‘ Not my problem, love” … Disgusting service. He could have atleast apologised on behalf of the company he works for, even if he truly believed it was not his or their problem they’d failed to notify every customer that their bus would not be arriving that morning, as scheduled….. terrible service.
Hopefully, things will improve when the services passes from First to Stagecoach next month.
I am very unhappy. The bus driver at 3.08am at the side of gay village, stopped for me then drove straight off… I was on my own in the centre and I’ve had to wait 1 whole hour to get home… Your bus drivers are very insufficient and this is not the first time this has happened to me… There is something you MUST do about this issue, it is immoral, unlawful and very disrespectful, especially late at night.
Sorry to hear that, Natalie. We’re just an independent blog so have no say in how buses are run. Out of interest, what operator/route was it?
Waited from 8:35am to 9:15am on 21/5/13 for service 25 on Charlotte St, Manchester, as a result of missing bus i lost a days work, buses seem to run when they like, no thought for the public,